Haneda Airport Guide

Haneda Airport

Outech is #1 luxury Limousine Service in Tokyo! We provide Haneda Airport Private Pickup and Drop-off Service with courteous English-speaking chauffeur.
Haneda airport transportation to Tokyo in style with Mercedes S class and spacious 9 passenger vans. Our service is far better and convenient than any taxi, Limousine bus or the use of subway transit. Enjoy the comfort of a private ride with us.
*Due to the high demand of this service, early reservation is recommended.

サービス提供エリアとプラン

Haneda Airport Transfer Services

One-Way Transfers:
・From Haneda Airport to Tokyo and surrounding areas
・From Tokyo and surrounding areas to Haneda Airport
Round-Trip Transfers:
・Between Haneda Airport and Tokyo/surrounding areas

Group Sizes & Capacity
We cater to everyone from individual travelers to large groups. We are fully equipped to handle high-capacity transportation for MICE (Meetings, Incentives, Conferences, and Exhibitions). Please feel free to contact us with your specific requirements.

サービスの特徴

Why Choose Our Service

Professional Service: Our bilingual (English/Japanese) chauffeurs are trained in business etiquette to ensure a smooth and safe journey. *We can provide a courtesy call to your contact person upon passenger arrival.
Flight Tracking: We monitor your flight in real-time, adjusting for any delays or early arrivals.
Multilingual Support: Support is available in English, Japanese, Chinese, Portuguese, and Spanish.
Child Safety: Child seats and booster seats are provided free of charge.
Luggage Assistance: Your chauffeur will handle your luggage with care, from pickup to the vehicle.
24/7 Service: We provide reliable, around-the-clock service for late-night and early-morning flights.

ご利用の流れ

How to Book

1. Request a Quote: Once your travel dates are set, please contact us for a price estimate.
2. Confirmation: We will check availability and provide you with a quote. Once you approve the quote, your booking will be officially confirmed, and we will email you a booking confirmation.
3. On Your Arrival Day: Our chauffeur will meet you at the Haneda Airport arrival lobby holding a sign with your name. They will then transport you safely to your specified destination.

Meet and Greet Location at Haneda Airport

Haneda airport
Haneda Airport Terminal 1: Domestic〈In front of the 1F Arrival Lobby/Arrival Gate〉
Haneda Airport Terminal 2: Domestic〈In front of the 1F Arrival Lobby/Arrival Gate〉
Haneda Airport Terminal 3: International〈In front of the 1F Arrival Lobby/Arrival Gate〉

Important Notes
Gate Changes: Sudden changes to gate information may occur without notice. Our Outdoor Planners will monitor the live arrival gate information and will greet your clients in the area closest to the assigned gate.
Early Arrivals: For customers whose flights arrive significantly early—a common occurrence, particularly on early morning flights to Haneda airport—please wait patiently in the arrivals lobby until the scheduled pickup time.

Fleet Line-Up

*Passengers mean approximate number of passengers, Luggage means maximum Number of Luggage (in rear trunk).

In-Car Service

  • Mobile Charger
  • English-Language Newspaper*
  • Coffee/Soft Drinks*
  • Bottled Water
  • Snacks
  • In-Car sightseeing
  • Anniversary Service*

* Must be requested in advance.
* Circumstances may render this service unavailable.

Frequently Asked Questions (Haneda Airport Transfer)

Q1How far in advance do I need to book?

You can book your transfer up to 24 hours before your scheduled departure time.

Q2Until when can I cancel my reservation?

You may cancel your booking up to the day of your scheduled service. We understand that travel plans and flight schedules can change unexpectedly, so please rest assured that last-minute cancellations on the day of your service are accommodated.

Q3Is there a cancellation fee?

Cancellation fees are applied as follows:
・ 48 hours before pickup: 50% of the fare.
・ 24 hours before pickup: 100% of the fare.

Q4Where will I meet the driver at Haneda Airport?

After you clear customs and exit into the Arrival Lobby, your driver will be waiting for you holding a sign with your name on it.

Q5Will the driver meet me with a name board?

Yes. To ensure you can easily find us, our driver will be waiting in the arrival area holding a sign with your name.

Q6What happens if my flight is delayed?

We actively monitor your flight’s arrival time. Please rest assured that even if your flight is delayed, our driver will be there to meet you whenever you arrive.

Q7Can I choose the type of vehicle?

Yes, you can select your preferred vehicle during the booking process. Please note that availability is subject to change, and we may not be able to fulfill specific vehicle requests if all are currently booked.

Q8Are child seats available?

Yes, we provide booster seats and child seats free of charge. Please let us know in advance if you require one.

Q9Are there limits on the number of passengers or luggage?

Capacity varies depending on the vehicle type. Please check the specific details for your chosen vehicle when booking to ensure it meets your requirements.

Q10Can I bring a wheelchair?

Yes, we can accommodate foldable wheelchairs.

Q11Is smoking permitted inside the vehicle?

No. All of our vehicles are strictly non-smoking.

Reviews

  • Reem Khraizat

    Google Review

    ★★★★★ 5/5

    Zo and her colleague were very helpful professional and our airport transportation was seamless! Much appreciated after a long flight. The van is lux and the snacks unexpected treat!

  • Kate Franklin

    Google Review

    ★★★★★ 5/5

    We had the pleasure of having Borey as our driver from the airport in Tokyo to our first hotel. Borey was an extremely safe driver, very respectful, and had a huge smile the whole ride. He made sure everything in the car was comfortable, the air temperature correct, the WiFi available, and provided us with cold water and special Japanese snacks. Borey was the perfect person to have met and to interact with for our first minutes of arriving to Japan. Thank you!!! Highly recommend!

  • Jessica Peirce

    Google Review

    ★★★★★ 5/5

    Soya was our chauffeur from our hotel in Shinjuku to Tokyo International Airport. He was waiting for us at the agreed-upon time and place, and he couldn't have been more courteous or friendly, helping us with our bags, making sure we were settled in his impeccably clean vehicle (which included offering us water and snacks he had provided), and making good conversation throughout the safe and comfortable drive. We are grateful for his excellent service and recommend him highly.