Outech’s journey began in 2002 as a small travel company offering reasonably priced door-to-door transportation services for the elderly and disabled. Our clientele desired mobility and an active social life, but were reluctant to do so because of their particular circumstances. From the beginning, our vision has been to enrich our customers’ lives and empower them to stay moving, regardless of their age or physical mobility.
At the time, travel agencies were only equipped to offer their clients blanket packages, not ones customized to each client’s individual needs. Branches within travel companies were managed separately, as travel planners, guides and drivers worked with little cooperation, resulting in a corporate structure that could only handle the general needs of clients. Outech saw a need in the marketplace for a transportation service, which could cater specifically to the individual needs of customers. We created a new and innovative business model where the drivers are tasked with the responsibility and authority to manage all travel arrangements, from beginning to end. These Outdoor Planners allow for a full and immediate integration of service, efficiently serving the individual needs of every client.
Twenty years later, although we have grown from a small local travel company into a premium service catering to an extensive corporate and international clientele, our initial focus on consistently enriching each customer’s journey remains the same. Our Outdoor Planners give us a huge advantage in the market, allowing us to guarantee every client a perfect trip, every time, meticulously catered to your individual needs.